Help Desk App
Build a simple help desk where customers submit tickets and staff reply.
What you'll learn
- Create and list tickets
- Change ticket status
- Add replies from two roles
About this course
In two weeks you build a ticket system from starter files. Customers open tickets, staff change status and reply.
Course curriculum
3 modules and 9 lessons over 2 weeks. Plan for about 6 learning hours.
01TicketsWeek 1 · 3 lessons
- Ticket form
- Ticket list
- Detail view
02StaffWeek 1 · 3 lessons
- Status changes
- Replies
- Filters
03DeployWeek 2 · 3 lessons
- Roles check
- Hosting
- Final checks
Project
Help desk. A small ticket system with customer and staff views.
Who this course is for
Learners who want a small full-stack project with two roles.
Prerequisites
You know JavaScript and have built a simple API.
What's included
- 90-day course access
- Guided lessons
- Coding exercises
- Starter files
- Solution examples
- A digital completion certificate
Learning format
Self-paced mini-course, part of our self-paced courses. Guided lessons, exercises and student support.
Access and delivery
- Digital access is activated within 15 minutes after successful payment.
- Student support replies are targeted within 2 business days.
- The completion certificate is issued within 2 business days after the final exercise is submitted.
Certificate
You receive a digital completion certificate. The completion certificate is issued within 2 business days after the final exercise is submitted.
Frequently asked questions
When does access start?
Digital access is activated within 15 minutes after successful payment.
Is payment taken on this website?
No. After you submit your enrollment request, we reply by email with payment details and enrollment confirmation.
Does this course guarantee a job or income?
No. It is an education and training service and does not include employment, income or placement guarantees.
Can I cancel?
Our Refund and Cancellation Policy lists the terms for self-paced mini-course programs.
